PermitEdge ("we," "us," or "our") operates the permitedge.app platform. This Privacy Policy explains how we collect, use, share, and protect your information when you use our confined space permit management platform.
1. Information We Collect
Information You Provide
When you use PermitEdge, you may provide us with:
- Account information: Name, email address, phone number, company name, and job title
- Facility data: Facility names, locations, confined space inventories, and site-specific safety configurations
- Permit records: Confined space entry permits, atmospheric testing results, entrant logs, and authorization records
- Communication data: Messages, support requests, and feedback you send to us
Information Collected Automatically
When you access the Platform, we may automatically collect:
- Device information (browser type, operating system, screen resolution)
- Usage data (pages viewed, features used, timestamps of activity)
- IP address and approximate location (city/region level)
- Log data (access times, error logs, referring pages)
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Platform
- Process and store confined space permit records on your behalf
- Enforce atmospheric testing sequences and compliance workflows
- Enable remote permit authorization and role-based access control
- Send important notifications about your account or permits
- Respond to support requests and communicate with you about the Platform
- Improve the Platform through aggregated, anonymized usage analytics
- Comply with legal obligations and enforce our Terms of Service
3. How We Share Your Information
We do not sell your personal information or facility data to third parties. Period.
We may share your information only in the following circumstances:
- Service providers: We work with trusted third-party services (cloud hosting, email delivery, analytics) that help us operate the Platform. These providers only access data as needed to perform their services and are contractually obligated to protect it.
- Within your organization: Permit data, user roles, and activity logs are visible to other authorized users within your organization as determined by your administrator's settings.
- Legal requirements: We may disclose information if required by law, subpoena, court order, or government regulation.
- Safety emergencies: In cases where we believe disclosure is necessary to protect the safety of individuals, we may share relevant information with appropriate parties.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide the Platform's services. Confined space permit records are retained in accordance with OSHA recordkeeping requirements, which generally require that entry permits and related documentation be kept for at least one year.
If you close your account, you may request an export of your data within 30 days. After that, we will delete your data from our active systems, though some information may persist in encrypted backups for a limited period.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in and maintain your session
- Remember your preferences and settings
- Understand how the Platform is used so we can improve it
We use essential cookies required for the Platform to function and analytics cookies to understand usage patterns. We do not use advertising or third-party tracking cookies. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect Platform functionality.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we update or correct inaccurate information
- Deletion: Request that we delete your personal information, subject to legal retention requirements
- Export: Request a machine-readable copy of your data
- Opt-out: Unsubscribe from marketing communications at any time
To exercise any of these rights, contact us at mike@permitedge.app. We will respond to your request within 30 days.
7. Data Security
We take the security of your data seriously. We use industry-standard measures to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Role-based access controls within the Platform
- Regular security assessments and monitoring
- Secure cloud infrastructure with trusted hosting providers
No system is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If we become aware of a security breach that affects your information, we will notify you and relevant authorities as required by law.
8. Children's Privacy
PermitEdge is designed for use by professionals in industrial safety settings. The Platform is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page and notify registered users via email for any material changes.
We encourage you to review this policy periodically. Your continued use of the Platform after changes take effect constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out:
- Email: mike@permitedge.app
- Website: permitedge.app